Today many companies are employing a user centered design UCD process, but for most companies, usability begins and ends with the usability test Although usability testing is a critical part of an effective user centered life cycle, it is only one component of the UCD process This book is focused on the requirements gathering stage, which often receives less attention than usability testing, but is equally as important Understanding user requirements is critical to the development of a successful product Understanding Your Users is an easy to read, easy to implement, how to guide on usability in the real world It focuses on the user requirements gathering stage of product development and it provides a variety of techniques, many of which may be new to usability professionals For each technique, readers will learn how to prepare for and conduct the activity, as well as analyze and present the data all in a practical and hands on way In addition, each method presented provides different information about the user and their requirements e.g., functional requirements, information architecture, task flows The techniques can be used together to form a complete picture of the users requirements or they can be used separately to address specific product questions These techniques have helped product teams understand the value of user requirements gathering by providing insight into how users work and what they need to be successful at their tasks Case studies from industry leading companies demonstrate each method in action In addition, readers are provided with the foundation to conduct any usability activity e.g., getting buy in from management, legal and ethical considerations, setting up your facilities, recruiting, moderating activities and to ensure the incorporation of the results into their products Covers all of the significant requirements gathering methods in a readable, practical way Presents the foundation readers need to prepare for any requirements gathering activity and ensure that the results are incorporated into their products Includes invaluable worksheet and template appendices Includes a case study for each method from industry leaders Written by experienced authors who teach conference courses on this subject to usability professionals and new product designers alike...
|Title||:||Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques (Interactive Technologies)|
|Publisher||:||Morgan Kaufmann 1 edition January 11, 2005|
|Number of Pages||:||704 pages|
|File Size||:||886 KB|
|Status||:||Available For Download|
|Last checked||:||21 Minutes ago!|
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques (Interactive Technologies) Reviews
This is, in my opinion, one of the best books on usability ever written.
A colleague is taking a course with Kathy, and recommended the book. So I'm just starting to delve in, and I'm excited about the possibilities
An excellent text for studying user experience (UX). This book covers almost every aspect and gives the reader a good grounding in the subject. If you only have one book, this could well be that one.
Good insights , excellent book for user requirements
Courage and Baxter did an amazing job writing this book, thank you! I really liked the fact that this book is based on years of realworld experiences from commerial high technology company.
Baxter and Courage provide a rich, accessible toolbox of diverse yet interrelated usability methods that will enable a designer (UI, UE, IA, etc.) to understand user goals, values, and purposes. As a design professional without a human factors background I find this incredibly useful at the office! A handy reference guide with case studies and sample projects, there is also an undercurrent of strategic thought in terms of how to approach and intepret usability methods, thus complementing the designer's iterative art. This book should also benefit design students and educators, who may be seeking a robust compilation of methods that speaks to the "real world" of adroitly performing usability to advance a design's evolution.
I've found this book to be a terrific resource. It's comprehensive, practical and approachable. Kathy and Catherine take you through a wide variety of usability methods, explaining why and when to use each one. Highly recommended.